Policy Services Specialist

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China AIA Hong Kong and Macau Full time
About the Role

We are seeking a skilled Policy Services Specialist to provide exceptional support for policy-related administrative processes in our Hong Kong market.

This role involves providing after-sales support, processing change requests, and ensuring timely implementation of impact plans. As a key member of our team, you will be responsible for verifying client data, processing exceptional cases, and assisting other teams as needed.

To succeed in this role, you will require strong communication skills, attention to detail, and the ability to work in a fast-paced environment. If you are a motivated and organized individual with excellent problem-solving skills, we encourage you to apply.

Key Responsibilities:
  • Process Life and Accident and Health (A&H) change requests
  • Ensure timely implementation of impact plans
  • Verify client data in various systems
  • Process exceptional cases
  • Assist other teams as needed
Requirements:
  • A recognized tertiary Bachelor's Degree qualification
  • Fluent spoken English and Chinese
  • Self-motivated and proficient in Microsoft Office
  • Good commitment at work, good attitude, willing to learn
  • Able to adapt to a desk-bound working environment, including working shifts and overtime
Estimated Salary: $40,000 - $60,000 per annum

The estimated salary range is based on industry standards and may vary depending on experience and qualifications. We offer a competitive benefits package, including health insurance, retirement savings, and opportunities for professional development.



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