Policy Operations Specialist

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Company Full time

Job Summary:

We are seeking a skilled Policy Operations Specialist to provide efficient support to our Life policy administration operations. The ideal candidate will have a bachelor's degree and minimum 3 years of relevant experience in Life Policy Administration.

Key Responsibilities:

  • Perform daily policy alterations, premium administration processing, and surrender payout processing
  • Support customer service in responding inquiries and resolving problems regarding policy administration
  • Assist in establishing policy administration rules, guidelines, workflow, and procedures according to company policies and regulations
  • Support system enhancement projects and participate in product or system testing

Why Zurich:

We are an equal opportunity employer who values diversity and inclusion. Our team is passionate about delivering exceptional service and making a positive impact in the community.


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