Operational Efficiency Specialist

12 hours ago


Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full time

About Prudential

At Prudential, our purpose is to be partners for every life and protectors for every future. We foster a culture of diversity and inclusion, empowering our people to do their best work and make a meaningful impact.

We are seeking an Operational Efficiency Specialist to join our team and drive improvements in our organization's efficiency and effectiveness.

The successful candidate will review current policies and procedures, identifying areas for enhancement and developing changes to streamline operations. They will work closely with managers to implement new processes and procedures, ensuring seamless integration and minimal disruption.

Responsibilities:

  • Document findings and prepare reports detailing recommendations for improvement
  • Develop and implement new processes and procedures to enhance operational efficiency
  • Collaborate with management and employees to ensure smooth transition and adoption of new systems and policies
  • Provide training and support to employees on new systems and procedures
  • Evaluate the effectiveness of new processes and identify opportunities for further improvement

Requirements:

  • Proven experience as an Operations Analyst or similar role, preferably in the insurance or finance industry
  • Excellent communication and interpersonal skills, with the ability to present complex information effectively
  • Strong analytical and problem-solving skills, with the ability to think critically and creatively
  • Degree in Business Administration or equivalent, with relevant professional certifications preferred
  • Familiarity with statistical and database software, including MS Visio
  • Proficiency in MS Office tools, including Excel, Word, and PowerPoint

Estimated Salary Range: $65,000 - $85,000 per year, depending on location and experience



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