Senior Operations Specialist
4 days ago
We are seeking a highly skilled Senior Operations Specialist to join our team at Bank of China (Hong Kong) Limited. The successful candidate will be responsible for managing the daily operations of our RMB Clearing Business, ensuring the smooth execution of financial transactions and maintaining high levels of customer satisfaction.
Responsibilities:
• Oversee the supervision of the operations team, ensuring that all tasks are completed efficiently and effectively.
• Identify and mitigate potential risks, developing strategies to minimize their impact and ensure business continuity.
• Formulate and implement yearly work plans, setting clear objectives and targets for the team.
• Develop and implement productivity-enhancement initiatives to reduce manual workload and improve efficiency.
• Manage project plans for system enhancements, ensuring that all phases are completed on time and to budget.
Requirements:
• Degree or above in Business Administration or a related field.
• At least 4 years of experience in the banking industry, with a strong background in international payments operations or remittance.
• Excellent organizational, communication, and negotiation skills.
• Strong knowledge of the latest economic and financial market developments in mainland China.
• Proficient in computer applications, including Lotus Notes, MS Office, and Chinese word processing.
• Fluent in both English and Chinese, including Mandarin.
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