Quality Service Ambassador

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Mandarin Oriental Hotel Group Limited Full time

About Us

We're a leading hospitality provider with a focus on delivering exceptional guest experiences. Our teams are passionate about providing outstanding service, and we're committed to helping our colleagues grow and develop their careers.

Job Summary

We're looking for a skilled Guest Services Officer to join our Front Office team in Hong Kong. In this role, you'll be responsible for providing high-quality service to our guests, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities:

  • Deliver exceptional quality service to guests in a friendly, natural, courteous manner.
  • Check-in and check-out guests in a professional manner.
  • Provide guests with a quality room orientation.
  • Maintain the accuracy of guest database input for the use of the hotel group.
  • Assign rooms in line with guest requests.
  • Assist Supervisors in daily responsibilities, such as Trace Report and Hot SOS follow-up.

Requirements:

  • Related working experience in hotel/guest services.
  • Fluent in both written and spoken English.
  • Mandarin and other foreign language literacy is a plus.
  • Excellent organisational and communication skills.
  • Ability to multi-task and work as a team.
  • Basic computer and typing skills.
  • Dynamic and energetic.

  • Brand Ambassador

    1 day ago


    Hong Kong, Central and Western District, Hong Kong SAR China Reap Full time

    We're hiring a Brand Ambassador to join our Reap team! As a Brand Ambassador, you'll be responsible for promoting our brand and values through various marketing channels.To succeed in this role, you'll need:Bachelor's degree.At least 2 years of experience in a marketing agency or tech startup, preferably in fintech or web3 industries.Experience with...


  • Hong Kong, Central and Western District, Hong Kong SAR China WeWork Greater China Full time

    About the OpportunityWe're looking for a Community Ambassador to join our team at WeWork Greater China. As a community ambassador, you will work with people who dare to pursue their dreams and grow together with the team.Key ResponsibilitiesHospitality and Membership EngagementManage the community bar during set working hours and ensure high-quality service...


  • Hong Kong, Central and Western District, Hong Kong SAR China Futu Securities International (Hong Kong) Limited Full time

    At Futu Securities International (Hong Kong) Limited, we are seeking a highly skilled Customer Service Ambassador to be the face of our company. This role is responsible for welcoming and receiving guests, performing reception duties such as answering calls and enquiries, and screening and routing calls to relevant departments.Key Responsibilities:Welcome...


  • Hong Kong, Central and Western District, Hong Kong SAR China Miramar Group Full time

    Job Title: Front Desk AmbassadorJob Description: As a key member of our hospitality team, the Front Desk Ambassador is responsible for delivering exceptional guest experiences through personalized service and attention to detail.Key Responsibilities:Greet guests warmly and assist with check-in, check-out procedures.Provide accurate information and respond to...

  • Hotel Ambassador

    6 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China Rosewood Hotel Group Full time

    About the RoleWe are seeking a highly skilled and experienced Hotel Ambassador to join our team at Rosewood Hotel Group. In this role, you will be responsible for providing exceptional service to all guests, ensuring that their stay with us is nothing short of unforgettable.Key ResponsibilitiesAssist guests with all inquiries in connection with hotel...


  • Hong Kong, Central and Western District, Hong Kong SAR China WeWork Greater China Full time

    Our CommunityWeWork is more than just a workspace - it's a community of like-minded individuals who are passionate about innovation and growth.Job OverviewWe're seeking an experienced Community Ambassador to join our team in WeWork Greater China. As a community ambassador, you will be responsible for fostering a positive and productive work environment for...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Work Project Full time

    The Work Project seeks a highly motivated Community Associate to join its operations team. This full-time position is based in Hong Kong and reports directly to the Community Team Lead.As the first and last point of contact for members and visitors, the ideal candidate will be an ambassador of The Work Project, ensuring excellent customer service and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Maison Kitsune (Hong Kong) Limited Full time

    We are looking for a highly motivated Sales and Brand Ambassador to represent Maison Kitsuné in Hong Kong. This is an excellent opportunity to be part of a global brand that values creativity, innovation, and individuality.The successful candidate will be responsible for:Elevating the Customer Experience: Providing exceptional customer service and ensuring...


  • Hong Kong, Central and Western District, Hong Kong SAR China Tbwa ChiatDay Inc Full time

    Company OverviewOKX is a leading cryptocurrency exchange and wallet provider, offering a range of services to millions of users worldwide. With a strong focus on innovation and customer satisfaction, we strive to be at the forefront of the digital finance industry.Our mission is to empower individuals and institutions to participate in the digital economy,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    Key ResponsibilitiesSafety First: Carry out safety, first aid, and security procedures to the highest standard.Brand Ambassador: Be our face on every flight, providing genuine, personal experiences to all customers.Inflight Excellence: Deliver service excellence by creating memorable inflight experiences and exceeding customer...

  • Digital Ambassador

    5 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Some careers have more impact than others. If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Wealth and Personal...


  • Hong Kong, Central and Western District, Hong Kong SAR China Aspire Lifestyles Full time

    Company OverviewAspire Lifestyles is the world's largest premium concierge and affluent service provider. Our delivery model assists companies and premier brands to drive loyalty and create value in their customer portfolios.Job DescriptionWe are seeking an experienced Lifestyle Concierge to join our team. As a brand ambassador, you will develop a good...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    Job DescriptionAt Bank Of China (Hong Kong) Limited, we are seeking a dedicated and customer-focused professional to join our team as a Frontline Support Specialist.Key Responsibilities:Greet customers and provide assistance in navigating the banking environment to promote a seamless customer experience.Support the management of bank hall operations to...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hyatt Hotels Corporation Full time

    At Hyatt Hotels Corporation, we are committed to delivering exceptional service experiences for our guests.We are seeking a talented Guest Service Officer to join our dynamic team in the lobby and Concierge counter.The successful candidate will be responsible for providing an excellent level of service to guests, working alongside all teams to ensure an...


  • Hong Kong, Central and Western District, Hong Kong SAR China Raafawa Full time

    About Us: At RAAFA WA, we take pride in our history, services, and people. Our core values guide our actions and decisions, making us a supportive and friendly organization to work with. We aim to create inclusive communities that offer a range of care services, including residential aged care homes and in-home individualized care providers.Your Role: As a...


  • Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Part time

    Are you a customer-focused individual who is passionate about delivering exceptional service? Do you have a strong understanding of products and services?As a Part Time Educator at Lululemon Athletica, you will play a critical role in creating a world-class customer experience by engaging and connecting with our guests, sharing product education, and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    About the RoleThis is an exciting opportunity to join Bank of China (Hong Kong) Limited as a Customer Service Specialist. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and contributing to the bank's success.Job ResponsibilitiesGreet and assist customers in a professional manner, ensuring their needs...


  • Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    Role OverviewCathay Pacific Airways Limited is committed to delivering exceptional customer experiences across our airport network. As a Customer Service Officer, you will be the face of our brand, providing seamless support to passengers from check-in to boarding.This role requires a high level of flexibility, with working hours including shifts,...


  • Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full time

    About the RoleWe are seeking a Customer Service Ambassador to join our Wealth Select Centre & Customer Service Centre in Hong Kong. As a key member of our team, you will be responsible for delivering exceptional customer experiences and providing prompt and accurate services to our clients.Key Responsibilities:Serve customers and agents by addressing their...

  • Retail Service Expert

    24 hours ago


    Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Part time

    Job Overview:The Customer Experience Ambassador is responsible for delivering world-class service to our guests, ensuring they have a positive and memorable experience in our stores. This role requires a strong focus on customer satisfaction, excellent communication skills, and the ability to work collaboratively as part of a high-performing team.Key...