Luxury Lifestyle Ambassador
4 days ago
Aspire Lifestyles is the world's largest premium concierge and affluent service provider. Our delivery model assists companies and premier brands to drive loyalty and create value in their customer portfolios.
Job DescriptionWe are seeking an experienced Lifestyle Concierge to join our team. As a brand ambassador, you will develop a good relationship with customers by personalized interactions and provide innovative solutions to different types of requests.
You will have a detailed understanding of client's brand promise and use program benefits and privileges to better fulfill customer requests. This role requires strong communication and customer service skills, with a good command in spoken and written English and Chinese.
Required Skills and Qualifications- Certificate or Diploma in Mass Communication, Business Studies, Tourism or other relevant fields
- 2+ years of customer service experience in any industry
- Experience in the Concierge/ Tourism/ Travel/ Travel Agency industry is an added advantage
- Omni-channel work experience is preferred – phone, email, and chat
- Firsthand city knowledge of local events and ability to spot trends nationwide
- Experience working directly with international contacts for the fulfillment of reservations
- Proven experience working with affluent customers
We offer an attractive remuneration package and fringe benefits for the right candidate. The package includes group medical benefits, overtime pay, shift allowances, double pay and performance bonus, etc.
OthersThis is an amazing opportunity to be part of a dynamic team that drives loyalty and creates value in customer portfolios. Interested candidates are invited to apply online with a comprehensive resume. We apologize that we will only respond to shortlisted candidates.
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