Technical Support and Development Manager

6 days ago


Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

Classy Wheeler Limited - Retail Systems Analyst:

We are seeking a highly skilled Retail Systems Analyst to join our IT team. In this role, you will be responsible for providing technical support to the business, developing and implementing new software solutions that support business functions, and collaborating with wider IT function and business functions to ensure all internally developed system training is provided and changes are communicated.

Key Responsibilities:

  1. Develop and implement new software solutions that support business functions such as sales order, purchasing, planning, finance, D2C, and 3PL providers.
  2. Maintain existing business software solutions, ensuring they continue to meet the needs of our business.
  3. Collaborate with wider IT function and business functions to ensure all internally developed system training is provided and changes are communicated.
  4. Work with the wider IT Development team to prioritize incoming maintenance and development requests.
  5. Provide technical support to the business, including developing and implementing new software solutions that support business functions.

Requirements:

  1. Degree in Computer Science, Information Technology or equivalent, with minimum 5 years' experience in retail background, and using MSSQL, Sybase, Delphi, C#, XML and FTP.
  2. Working knowledge of HTML, Java Script and web technologies is preferable.
  3. A minimum of 1 year working with reporting tools.
  4. Proactive problem-solver, positive team player, good interpersonal skills & adapt to multi-cultural corporate setting with direct users and external agencies/suppliers.
  5. Strong communication skills with the ability to build solid internal working relationships.
  6. Fluent in both written and spoken English and Mandarin.


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