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Consultant for Customer Service Excellence

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China YOOX NET-A-PORTER GROUP Full time
Required Skills and Qualifications
  • Strong ability to communicate effectively in English, Mandarin, and Cantonese.
  • A customer centric approach in all work.
  • Demonstrable experience in providing exceptional customer service.
  • Background in ecommerce (preferably) or luxury retail sector.

In addition, you should have a sales driven approach, great commercial judgement, and critical thinking. You must be a flexible problem solver, with knowledge and enthusiasm for fashion.