Assistant IT Manager Professional

16 hours ago


Hong Kong, Central and Western District, Hong Kong SAR China APM Monaco Full time
Job Description
The role of the Assistant IT Service Delivery Manager is to provide expert IT support and services to our customers in Hong Kong and Monaco. This includes managing and troubleshooting MacOS computers, supporting Microsoft Office 365 and other business-related software tools, and procuring and provisioning IT devices as needed. The successful candidate will also be responsible for providing VIP support for high-level management and working closely with other teams to achieve business targets.

Key Responsibilities
- End-user IT support for Hong Kong and Monaco offices
- MacOS computer management and troubleshooting
- Microsoft Office 365 and other business-related software tool support
- IT device procurement and provision
- VIP support for high-level management

Requirements and Qualifications
- 7-10 years of relevant experience in IT support
- Good communication skills and enthusiasm for IT support service
- Coordination, cooperation, and team working ability
- Native in Cantonese and fluent in English; French is a plus
- Flexibility to work on shift and support boutiques across different time zones

Benefits and Perks
- Comprehensive benefits package, including medical benefits and paid holidays
- Generous employee discounts
- Collaborative culture and dynamic team environment


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