IT Business Analyst with CRM Integration Experience

21 hours ago


Hong Kong, Central and Western District, Hong Kong SAR China PALO IT Full time
About the Role

We are seeking an IT Business Analyst with CRM Integration Experience to join our team. As a key member of our organization, you will play a critical role in supporting our client in a large migration project.

  • Assist in the design, testing, and implementation of CRM systems, specifically Salesforce (SFDC)
  • Focus on system integration testing to ensure seamless integration of CRM systems with other enterprise applications
  • Develop and execute test plans, test cases, and test scripts for system integration testing
  • Collaborate with stakeholders to gather and analyze business requirements
  • Develop and document detailed business and functional requirements

You will work closely with the development team to ensure requirements are understood and implemented correctly and conduct gap analysis and recommend solutions to improve business processes.



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