Senior Business Analysis and Quality Assurance Specialist

1 day ago


Hong Kong, Central and Western District, Hong Kong SAR China PALO IT Full time
Job Description

A Senior Business Analysis and Quality Assurance Specialist will assist in the design, testing, and implementation of CRM systems, specifically Salesforce (SFDC). Focus on system integration testing to ensure seamless integration of CRM systems with other enterprise applications.

  • Develop and execute test plans, test cases, and test scripts for system integration testing
  • Identify, document, and track defects and issues during testing phases
  • Collaborate with stakeholders to gather and analyze business requirements
  • Develop and document detailed business and functional requirements
  • Work closely with the development team to ensure requirements are understood and implemented correctly
  • Conduct gap analysis and recommend solutions to improve business processes
  • Provide training and support to end-users on new systems and processes
  • Prepare and maintain project documentation, including user manuals and training materials

This role requires around 3 years of experience as a Business Analyst and experience with system integration testing and familiarity with integration tools and techniques.



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