Account Expansion Professional

4 days ago


Hong Kong Island, Hong Kong SAR China On-us Full time
Key Responsibilities

The Account Expansion Professional will be responsible for:

  • Developing and maintaining strong, collaborative relationships with our existing key enterprise client accounts.
  • Acting as a trusted advisor to our clients by deeply learning their businesses and aligning our payment & CRM solutions to meet their business and marketing needs and strategies.
  • Identifying opportunities to expand business with existing client accounts through up-selling, cross-selling, as well as identifying new use cases.
  • Collaborating with internal cross-functional teams including finance, SDE operation and product development to deliver a seamless customer experience.
  • Driving ongoing, strategic engagement with our client accounts and ensuring ROI achievement through periodic business reviews that provide relevant KPIs & analysis, best practices, and process optimization.


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