Strategic Digital Banking Leader

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time
About Dah Sing Group
The Dah Sing Financial Group is a leading financial services organization in Hong Kong, offering banking, insurance, and related services through its extensive network of over 70 branches in Hong Kong, Macau, and Mainland China.
We value a culture that fosters caring, teamwork, and progressiveness. We recognize that each individual has unique talents but shares the capacity for growth. Our goal is to create an environment where you can be your authentic self and contribute to achieving something beyond just a job.

Our team plays a pivotal role in developing top-tier digital banking solutions that exceed customer expectations.

Key Responsibilities:
• Formulate and execute business strategies for digital banking channels, delivering innovative digital products and enhancements.
• Proactively explore new digital banking solutions to address pain points for both personal and SME customers.
• Commit to creating exceptional end-to-end customer experiences on digital channels.
• Involve yourself in the project life cycle for digital projects, including user requirements preparation, review of user acceptance test cases and results, preparing customer communication/internal training, etc.
• Uphold the integrity of the team's output and rigorously safeguard the quality of their deliverables.
• Initiate marketing campaigns to drive digital adoption and usage.

Job Requirements:
• Degree or above with a major in Business Administration, Marketing, e-Commerce, Information Technology, or related disciplines.
• 10+ years of relevant experience in digital banking services or digital product development.
• Experience and knowledge in SME digital banking platforms would be advantageous.
• Ability to inspire and motivate team members to achieve their best performance.
• Demonstrate a strong collaborative spirit and the ability to engage with a diverse range of stakeholders.
• Proficient in both spoken and written English and Chinese.

Candidates with less experience will also be considered as Senior Manager.

Please note that only shortlisted candidates will be notified.

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