Asia Enterprise Customer Advocate

7 days ago


Hong Kong Island, Hong Kong SAR China Sinch Full time

About Sinch's Customer Success Vision

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We strive to provide exceptional engagement experiences for every prospective customer. As a key member of our team, you will contribute to this vision by developing strong relationships, identifying growth opportunities, and ensuring customer satisfaction.

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The Ideal Candidate

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We are looking for a seasoned customer success professional with a minimum of 8 years of experience in the SaaS and/or Enterprise space. Your expertise in customer relationship management, account planning, and customer health maintenance is essential for this role.

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A strong understanding of the SaaS business model, fluency in Mandarin, and excellent analytical and problem-solving skills are also required. If you have a proven track record of overachieving KPIs and driving results, we encourage you to apply.



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