Technical Support Professional

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Avature Full time

Bloomberg's Enterprise Technology Services team requires a skilled Technical Support Professional to maintain the stability of our financial markets trading and connectivity solutions. As a key member of our global team, you'll ensure seamless service delivery to our clients, supporting them across multiple asset classes and technologies.

In this role, you'll work closely with our engineering, solutions architecture, and product development teams to identify areas for improvement, manage production releases, and drive enhancements. Your expertise in analyzing and resolving complex technical issues will enable you to deliver exceptional customer experiences and build lasting relationships with our clients.

A successful candidate will possess strong analytical and problem-solving skills, with experience in technical support and a deep understanding of FIX, Middleware (e.g., MQ), TCPIP, SFTP, Web APIs, Unix/Linux, Scripting (e.g., Perl, Python), and Data Transformation. Fluency in English is mandatory, with Mandarin language skills highly valued.

If you're passionate about delivering world-class service and have a keen eye for detail, we encourage you to apply. Additional desirable skills include experience with client relationship management, familiarity with Broker/Dealers, Exchanges, Hedge Funds, or Regulatory Reporting requirements, and proficiency in SQL or transactional databases.



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