Client Relations Specialist

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China China Mobile International Limited Full time
Position Overview

As a Partner Relations Executive at China Mobile International Limited, you will play a pivotal role in enhancing our international data business operations. Your expertise will facilitate seamless collaboration between overseas sales units and internal departments.

Key Responsibilities
  • Coordinate with international sales teams and internal stakeholders to streamline the workflow of our global data services.
  • Prepare essential business and service management reports, including revenue and billing analyses, to support overseas business development and operational efficiency.
  • Ensure the accuracy and consistency of data by collecting precise information from sales teams.
  • Assist the data operations team with administrative tasks and service-related activities.
  • Manage customer account listings and generate relevant reports.
  • Analyze and interpret financial and business statistics to drive informed decision-making.
  • Monitor the performance of carrier business lines and produce analytical reports.
  • Support ad hoc projects and tasks as required.
  • Willingness to travel occasionally for business purposes.
Qualifications
  • A degree or higher in Business Studies, Finance, or a related field.
  • A minimum of 2 years of experience in service operations support within large organizations; experience in the telecommunications sector is advantageous.
  • Strong communication skills with a keen attention to detail.
  • Self-motivated, energetic, and a collaborative team player.
  • Proficient in MS Office applications and Chinese Word Processing.
  • Excellent verbal and written proficiency in both Chinese and English.
  • Project management experience in the telecommunications industry is a plus.


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