Client Billing Specialist

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China Ecovadis Full time
Job Title: Client Billing Specialist at EcoVadis

EcoVadis is seeking a Client Billing Specialist to become a vital part of their Finance team. In this role, you will manage client billing and payment concerns, address discrepancies, and facilitate payment processing.

Key Responsibilities

  • Assist clients with billing and payment issues through various communication channels.
  • Resolve billing discrepancies and ensure timely corrections.
  • Support colleagues with billing and payment inquiries.
  • Generate and distribute precise invoices, adhering to compliance standards.
  • Process and reconcile client payments, updating account details as necessary.
  • Analyze data to pinpoint opportunities for process enhancements.
  • Collaborate with various teams to effectively resolve client challenges.
  • Engage in internal projects as per organizational requirements.

Qualifications

  • Fluency in Mandarin Chinese and English is essential.
  • A Bachelor's degree in Business, Management, or Finance is preferred.
  • Prior experience in billing or customer support is beneficial.
  • Proficiency in Excel is advantageous.
  • Strong attention to detail and problem-solving capabilities.
  • Excellent communication and interpersonal skills.
  • Ability to adapt to shifting priorities in a dynamic environment.

Essential Skills

The Client Billing Specialist must:

  • Exhibit a customer-centric approach.
  • Be results-oriented and solution-focused.
  • Demonstrate self-motivation, autonomy, and proactivity.
  • Be trustworthy, dependable, and professional.
  • Maintain a positive attitude and thrive in a fast-paced setting.

Additional Information

  • Full-time position available.

Are you looking for a meaningful career at EcoVadis?

If you believe you would be a suitable candidate but do not meet every requirement, we encourage you to apply. EcoVadis values diverse skills and backgrounds and is committed to accommodating candidates' needs, including those with disabilities or health conditions. Your potential is what matters most.



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