Operational Risk and Governance Manager

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full time

At Prudential, we're committed to being partners for every life and protectors for every future. Our purpose drives everything we do, creating a culture where diversity is celebrated and inclusion is assured. We provide a platform for our people to excel and make an impact, supporting their career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Responsibilities:

  • Participate in review processes for Risk & Control Self Assessment, Audit, Regulatory, SOX Reviews, and Incidents to ensure findings are justified and properly documented.
  • Design and conduct Quality Assurance programs to ensure regulatory requirements and company standards are met, while training Ops teams to achieve service excellence with managed risk exposure.
  • Oversee and monitor Key Risk Indicators, maintaining the effectiveness and efficiency of Operation processes, including liaising with Operations teams and stakeholders.
  • Prepare Local and Group Reporting exercises to ensure accurate, timely, and complete documentation, with good justifications for reported items.
  • Participate in key projects from risk and compliance perspectives to ensure Compliance and Legal requirements are well interpreted and executed.

Job Requirements:

  • University graduate in Accounting, Finance, Operational Risk, or a related discipline.
  • 6 years of experience in auditing, risk management, compliance, quality assurance, or consulting, preferably in insurance or financial institutions.
  • Recognized professional accounting/auditing/risk management certification is preferred.
  • Excellent command of English and Chinese, including Putonghua.
  • Proficient in using Microsoft applications, such as Excel, PowerPoint, and Word.
  • Proven project management skills and strong analytical skills.


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