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Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full time**About Prudential plc**Prudential plc is a leading international financial services group, committed to delivering long-term value to its customers and shareholders. Our purpose is to be partners for every life and protectors for every future.**Job Summary**We are seeking a highly skilled and experienced Operational Risk and Governance Manager to join our...
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Operational Risk and Governance Specialist
2 months ago
At Prudential, we're committed to being partners for every life and protectors for every future. Our purpose drives everything we do, creating a culture where diversity is celebrated and inclusion is assured. We provide a platform for our people to excel and make an impact, supporting their career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Job Responsibilities:
- Participate in review processes for Risk & Control Self Assessment, Audit, Regulatory, SOX Reviews, Incidents, and other assigned tasks to ensure audit, regulatory, and business findings are fairly justified and properly documented.
- Design and conduct Quality Assurance programs across customer and health operation functions to ensure regulatory requirements and company standards are met, while conducting trainings to Ops L1A teams to achieve service excellence with managed risk exposure.
- Oversee and monitor Key Risk Indicators assigned by Head of Ops L1B, maintaining the effectiveness and efficiency of Operation processes, including liaising with Operations L1A and L2 Risk, L3 Audit, and Regional stakeholders.
- Prepare Local and Group Reporting exercises to ensure accurate, timely, and complete documentation, with good justifications and explanations for reported items.
- Participate and share advice on key projects assigned by Head of Ops L1B from risk and compliance perspectives to ensure Compliance and Legal requirements are well interpreted, considered, and executed during project management.
Job Requirements:
- University graduate, preferably in Accounting, Finance, Operational Risk, or a related discipline.
- 6 years of internal/external auditing, risk and control management, compliance, quality assurance, or consulting experience, preferably gained from insurance or financial institutions.
- Recognized professional accounting/auditing/risk management is preferred (e.g. CPA, CISA, FRM etc.).
- Excellent command of English and Chinese (written and spoken), including Putonghua.
- Proficient in using Microsoft applications, e.g. Excel, PowerPoint, Word, etc.
- Proven project management skills and strong analytical skills.
