Senior Venue Operations Manager, HKPM

16 hours ago


Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full time

The West Kowloon Cultural District Authority is seeking a highly skilled Senior Venue Operations Manager to join our team.

Job Summary

We are looking for a seasoned professional with expertise in venue operations management to oversee the daily operations of the Hong Kong Palace Museum (HKPM).

The successful candidate will be responsible for developing and implementing operational strategies, ensuring seamless event execution, and providing exceptional customer experiences. If you have a proven track record in venue operations and possess excellent leadership skills, we encourage you to apply.

Key Responsibilities:
  • Operational Strategy Development

Develop and implement effective operational strategies to ensure efficient venue operations and enhance customer experience.

Event Execution

Collaborate with cross-functional teams to plan and execute events, ensuring timely delivery and high-quality results.

Team Leadership

Lead a team of frontline staff and museum professionals to provide world-class venue operations services.

Crisis Management

Develop and implement emergency response protocols to ensure prompt resolution of any incidents or situations.

Collaboration and Communication

Build and maintain relationships with internal stakeholders, external partners, and vendors to facilitate smooth service delivery.

Requirements:
  • Education

Possess a recognized university degree in property management, facilities management, building services, or a related field.

Experience

Minimum 5 years of relevant experience in venue operations management, with at least 2 years in a supervisory role.

Skill Set

Proven ability to work under pressure, multitask, and lead cross-functional teams.

Soft Skills

Excellent communication, problem-solving, and analytical skills, with the ability to adapt to changing circumstances.

About Us

The West Kowloon Cultural District Authority is a premier cultural organization dedicated to promoting arts and culture in Hong Kong. We offer a dynamic and inclusive work environment, competitive compensation package, and opportunities for growth and development.

If you are a motivated and experienced professional seeking a new challenge, please submit your application, including your detailed CV, as soon as possible.



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