Global Sales Insight Manager

1 week ago

Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time
Job Description

Cathay Pacific Airways Limited is seeking a highly skilled and experienced professional to fill the role of Assistant Manager, Global Sales Insight. This position is a key member of the Global Business Development team, responsible for supporting all analytical needs for the Global Sales Team.

Key Responsibilities
  • Insights & Analytics
    • Develop integrated business intelligence solutions, including reporting suites, dashboards, and scorecards to support regular business performance management activities.
    • Collaborate with Global Sales team members to collect analytical requirements and formulate dashboard development plans to support their operations and analytical needs.
    • Drive adoption of all analytical tools and cultivate a data-driven culture within Global Sales team members.
    • Conduct ad-hoc commercial studies and campaigns/initiatives tracking.
  • People Management
    • Lead, support, and encourage own team to achieve success.
    • Build a strong and motivated team, ensuring the right organizational structure and the right people are in place to foster positive team spirit and facilitate teamwork.
    • Supervise and mentor direct report(s), encouraging effective collaboration.
    • Demonstrate leadership and lead by example in accordance with Cathay's core values.
    • Develop employees with high potential and identify learning opportunities to ensure appropriate training and development.
    • Actively engage with employees to enhance communication and their understanding of department goals, as well as driving individual performance.
  • Others
    • Participate in HQ analytics-related projects (if any) from project initiation/design, requirements collection, data validation, and user acceptance testing (UAT) to dashboards development and enhancements.
    • Act as the key liaison person of Global agency data and data visualization tool; coordinate/conduct end-user trainings/workshops (if required).
Requirements
  • University degree (preferably in related disciplines) with minimum 5 years' of relevant working experience.
  • Proficiency in data visualization tools (e.g. QlikView, QlikSense, PowerBI, Tableau), data query program (e.g. Alteryx), and scripting languages (e.g. SQL).
  • Knowledge of third-party market business intelligence tools including DDS, PRISM.
  • Working experience in commercial aviation and/or revenue management is an advantage.
  • Strong analytical skills and be able to present insights to different audiences.
  • Results-driven with proven ability to influence internal/external stakeholders.
  • People management experience is an advantage.
  • Willingness to travel.

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