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Senior Manager, Global Sales Distribution Expert
2 months ago
Job Summary
Shangri-La Group is a global leader in luxury hospitality with a unique Asian heritage. We are seeking a highly skilled Senior Manager, Global Sales Distribution to develop and execute a global strategic plan for 3rd party distribution to decrease cost of sale and support book direct strategies.
Key Responsibilities
- Develop and implement a global distribution strategy in collaboration with Sales, Digital Marketing, and Revenue Management.
- Support the AVP Global Distribution in devising and rolling out a channel shift strategy from 3rd party distributors to internal channels or lower cost channels in key compression markets.
- Manage a hybrid strategy with Regional Sales Leaders and Revenue Optimization in MEIA.
- Perform research, analyze reporting, and provide consultation on new intermediary business models.
- Use reporting tools to target hotels requiring additional support and work closely to educate and support specific hotels to achieve higher channel profitability.
- Actively support the AVP Global Distribution in the negotiation of intermediary agreements.
- Drive revenue from all 3rd party online channels with the AVP Global Distribution to meet established targets.
- Lead contract negotiations with MEIA Online Travel Platforms, OTAs, and Wholesale accounts with Dynamic/Wholesale contracting.
- Actively manage MEIA OTA and Wholesale Online accounts personally.
- Reinforce rate parity compliance and monitor OTA/Wholesale contract compliance with particular emphasis on search landscape.
- Work toward moving traditional wholesale partners to seamless product delivery, with dynamic connectivity.
- Gain internal support for marketing and promotional opportunities from Brand Marketing, Regional Marketing, Regional Revenue Management teams, and Hotels for 3rd party campaigns.
- Provide leadership, support, education, and guidance to hotels and regional teams in MEIA to strategically grow and manage their 3rd party online channels (OTA) business.
- Devise process maps for online divisional campaigns and drive implementation, participation, and compliance.
- Develop and implement all relevant training material as required.
- Report activities, achieved targets, contracted revenue, and new player information for MEIA to HQ Sales & Distribution periodically.
Requirements
- In-depth experience in distribution account management, project management, analytics, and revenue management, and deliver on execution, innovation, and optimization.
- Able to translate business needs into what needs to get done; ensures that all work is completed effectively; monitors the progress of work against schedules; maintains high performance standards; work effectively by using a highly collaborative style; able to work unsupervised.
- Proven experience in strategy activation and project management.
- At least 3 years of experience in a similar role with a 3rd party distribution company or supplier.
- Key contacts/relationships in place.
- Strong negotiation and sales skills.
- Sound understanding of revenue management in a changing environment.
- Makes customer-focused decisions based on analysis of appropriate data considering both short and long-term impact on company/brand goals.
- Passionately driven towards achieving/exceeding goals.
- Excellent standards of personal presentation. Networker, relationship builder.
- Demonstrates enthusiasm, creativity, understanding, and manages relationships with all stakeholders.
- Understands, communicates, and supports corporate policies and guidelines.
