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Retail Banking Operations Lead

1 week ago

Hong Kong, Central and Western District, Hong Kong SAR China Bank of Communications (Hong Kong) Limited Full time

Job Description

We are seeking a highly experienced and skilled Retail Banking Operations Lead to join our team in Hong Kong. The successful candidate will be responsible for leading the development and implementation of operational procedures that meet regulatory requirements and ensure operational efficiencies in our retail banking operations team.

Key Responsibilities:

  • Develop and implement operational procedures that meet regulatory requirements and ensure operational efficiencies.
  • Lead a team of professional business analysts and retail banking operations managers to identify and develop system and operational solutions to meet retail banking objectives.
  • Monitor and ensure compliance of operational procedures by the retail frontline units.
  • Drive business process re-engineering and compliance enhancement initiatives in accordance with retail banking directions.
  • Liaise with internal and external parties for the effective delivery of projects and initiatives.

Requirements:

  • A degree holder in Computer Science, Business Administration, Information Systems, or related disciplines, with a minimum of 10 years' experience in retail banking operations in a supervisory role.
  • Strong leadership skills and the ability to lead and manage a team of professionals.
  • Strong interpersonal skills and the ability to build and manage cordial working relationships with counterparts.