Senior Retail Banking Professional

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

Job Description:

  • This role is responsible for championing the one-stop personal banking services at branches, driving long-term banking relationships with customers, and identifying their financial needs.

About Us:

The Bank of China (Hong Kong) Limited offers a dynamic and challenging environment for professionals to excel in retail banking. Our team is committed to providing exceptional customer service and creating value for our clients.

Key Responsibilities:

  • Champion the one-stop personal banking services at branches, ensuring seamless customer experiences and cross-selling opportunities.
  • Develop and maintain strong relationships with existing and prospective customers, understanding their financial goals and needs.
  • Collaborate with internal departments to identify and provide relevant financial products and services that meet customer needs.
  • Suggest and implement initiatives to enhance branch operations, improve teamwork, and drive business growth.

Requirements:

  • A university degree or equivalent, preferably in a related field such as finance or business.
  • Minimum 2 years of solid experience in retail banking products and services, preferably with a proven track record of sales and customer service excellence.
  • Strong knowledge of retail banking products and services, with excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team, with a proactive and customer-focused attitude.
  • Proficient in both spoken and written English and Cantonese, with Putonghua a plus.


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