Retail Banking Branch Manager
7 days ago
Job Description:
We are seeking a Retail Banking Branch Manager to lead our branch operations team. As a Retail Banking Branch Manager, you will be responsible for ensuring the smooth operation of our branches, providing excellent customer service, and driving business growth.
About the Role:
- As a Retail Banking Branch Manager, you will be responsible for overseeing the day-to-day operations of your branch, including sales, customer service, and risk management.
- You will lead a team of bankers to deliver exceptional customer service and drive business growth through upselling and cross-selling.
- Your role will involve analyzing data to identify opportunities for process improvement and implementing changes to enhance efficiency and productivity.
- You will collaborate with other departments to ensure seamless integration and alignment with business objectives.
Requirements:
- A degree in Business Administration or a related field is essential, along with a minimum of 5 years' experience in retail banking branch operation management or frontline operations.
- Knowledge of retail banking products and related business processes is an advantage.
- Strong leadership, organizational, analytical, time management skills, and risk awareness are crucial.
- You must possess excellent interpersonal skills and be able to work effectively with all levels of staff.
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