Frontline Banking Professional
7 days ago
About Us:
The Bank of China is a leading financial institution dedicated to delivering exceptional customer experiences. Our Personal Banking and Wealth Management Department is seeking a highly motivated and customer-focused individual to join our team as a Frontline Banking Professional.
Key Responsibilities:
- Deliver high-quality customer service through counter transactions, ensuring seamless interactions and exceeding customer expectations.
- Support back-end branch operations by handling daily counter transactions, responding to customer inquiries, and maintaining accurate internal documentation.
- Cross-sell retail banking products to meet customers' diverse financial needs, leveraging strong sales orientation and effective communication skills.
Requirements:
- Secondary School graduate or above with a strong academic background.
- Outgoing personality with excellent communication skills, capable of building strong relationships with customers and colleagues alike.
- Fluent proficiency in English and Cantonese, with working knowledge of Putonghua for enhanced language capabilities.
Benefits:
- Opportunities for career growth and professional development within a dynamic and supportive work environment.
- Competitive compensation package and benefits tailored to recognize individual contributions.
- Recognition programs acknowledging outstanding performance and dedication to excellence.
Company Overview:
The Bank of China is a pioneering financial institution committed to innovation and customer-centricity. As a Frontline Banking Professional, you will play a vital role in shaping the future of banking and contributing to the bank's mission to deliver exceptional customer experiences.
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