Insurance Team Lead

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time
Job Title: Insurance Team Lead - Case Management

About the Role:
We are seeking a highly skilled Insurance Team Lead - Case Management to join our team at HSBC.

Key Responsibilities:
  • Assist Senior Case Management Manager to lead a sub-team of Case Managers to deliver new business case management service to respective business channel
  • Closely monitor the production quality and acts as an advisor to provide opinions and improvement recommendation to sub-ordinates on the daily activities
  • Effectively manage and coordinate with Underwriting team on new business end-to-end process in order to achieve business target
  • Timely update required procedure to fulfill the compliance and/or regulatory requirements as well as conduct training as appropriate
  • Regularly review the process workflow and make recommendation to enhance the team efficiency and productivity
  • Closely work with internal business partners on assigned projects to achieve and implement the business initiatives effectively
  • Process new applications in accordance with underwriting, compliance and regulatory requirements and the agreed service lead time


Requirements:
  • Bachelor's degree in business, finance, insurance, or a related field
  • Solid working experience in life insurance industry, preferably bancassurance with HNW experience
  • 2+ years team leadership and stakeholder management experiences with good business acumen
  • Proven knowledge on processing HNW new business life insurance application is preferred, and HNW Policy Servicing experience will also be considered
  • A team player with great sense of ownership and customer concentric mindset to ensure the daily case management activities, servicing and projects are delivered in high quality with timely manner
  • Ability to work independently and meet tight deadlines without compromising quality
  • Strong communication, interpersonal, analytical and problem solving skills
  • Proficiency in both written and spoken English and Chinese


About HSBC:
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Privacy Statement:
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

  • Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Company Full time

    Job SummaryWe are seeking an experienced Insurance Claims Officer to join our Personal Accident team. In this role, you will be responsible for maintaining the smooth daily operation of claims section and ensuring compliance with company rules.Key Responsibilities:Maintain efficient claims operational flow and quality of outgoing claims correspondenceMonitor...


  • Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Bank Full time

    You are invited to apply for the position of Insurance Claims Team Lead, where you will be reporting directly to our Legal Counsel. This role offers an exciting opportunity to lead motor claims projects and handle administrative tasks effectively.Key Responsibilities:Leading a team of insurance professionals in handling complex motor claimsDeveloping and...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Unlock Your Potential in a Dynamic CareerHSBC Life is a world-class institution where you can specialize in Insurance and enjoy the advantages that come with being part of a leading global international bank. Our team is seeking a high calibre professional to join us as a Team Leader, Case Management.Key ResponsibilitiesWork closely with the Senior Case...


  • Hong Kong, Central and Western District, Hong Kong SAR China FWD Life Insurance Corporation Full time

    About FWD Life Insurance CorporationFWD Life Insurance Corporation is a pan-Asian life insurance business with a strong presence in 10 markets. Our goal is to simplify the insurance journey for our customers by leveraging innovative technology solutions and easy-to-understand products.Job SummaryWe are seeking a highly experienced Senior System Analyst to...


  • Hong Kong, Central and Western District, Hong Kong SAR China FWD Life Insurance Corporation Full time

    About FWD Life Insurance CorporationFWD Life Insurance Corporation is a pan-Asian life insurance business with over 13 million customers across 10 markets.Our MissionWe are committed to changing the way people feel about insurance.Job SummaryWe are seeking an experienced Insurance Product Management professional to lead the design and delivery of our...


  • Hong Kong, Central and Western District, Hong Kong SAR China FWD Life Insurance Corporation Full time

    About FWD Life Insurance CorporationFWD Life Insurance Corporation is a leading pan-Asian life insurance business with over 13 million customers across 10 markets. Our company was established in 2013 and is focused on revolutionizing the way people feel about insurance. We strive to deliver innovative propositions, easy-to-understand products, and a simpler...


  • Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Company Full time

    Company OverviewZurich Insurance Company is a leading global insurer that takes an optimistic approach to business. We focus on the positives, constantly asking What can go right?We are committed to providing opportunities for talented individuals to grow and develop within our organization.SalaryThe estimated salary for this role is HK$40,000 - HK$60,000...


  • Hong Kong, Central and Western District, Hong Kong SAR China FWD Life Insurance Corporation Full time

    About FWD Life Insurance CorporationFWD Life Insurance Corporation is a leading pan-Asian life insurance business, dedicated to making the insurance journey simpler, faster and smoother for its customers.The company is focused on delivering innovative insurance solutions and easy-to-understand products, supported by digital technology. Through its...


  • Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Company Full time

    **Overview**Zurich Insurance Company seeks a seasoned professional to lead our Life New Business & Underwriting (NB & UW) Solutions team.As Director of Life Insurance Solutions, you will be responsible for managing all changes related to Pre-issue areas on an end-to-end basis for different sales channels.Key Responsibilities:Lead the NB & UW Solutions team...


  • Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Company Full time

    Job SummaryWe are seeking a highly skilled Claims Manager to handle large and complex liability and property claims.Key ResponsibilitiesManage and coordinate claims handling processes to ensure timely and fair resolutions.Provide technical support to the team, including work simplification and automation initiatives.Develop and maintain strong relationships...


  • Hong Kong, Central and Western District, Hong Kong SAR China FWD Life Insurance Corporation Full time

    About FWD Life Insurance CorporationFWD Group is a leading pan-Asian life insurance business with over 13 million customers across ten markets. Established in 2013, the company prioritizes customer-centric innovation to revolutionize the insurance industry.Key ResponsibilitiesDevelop and implement a comprehensive commercial partnerships strategy to drive...

  • Restaurant Team Lead

    4 weeks ago


    Hong Kong, Central and Western District, Hong Kong SAR China Pirata Group Full time

    About the RoleWe're seeking a highly motivated Restaurant Team Lead to join Pirata Group.As a Restaurant Team Lead, you will oversee employees during your shift and ensure they complete their tasks efficiently. You will act as a reference point for employees and customers, addressing any issues that arise. You will also focus on providing exceptional guest...


  • Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Company Full time

    The ProgrammeThis Insurance Talent Programme aims to provide talented and highly motivated undergraduates an opportunity to develop into Insurance professionals and potential future leaders within our Zurich organization.The ExposureYou can choose the focus in either of 2 streams:Business Expose to the insurance operations and workflow (e.g. claims,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Gravitas Recruitment Group Full time

    Insurance Technology LeaderGravitas Recruitment Group is seeking a seasoned Insurance Technology Leader to join our client, a prominent insurance company based in Asia. This role will be responsible for driving technology innovation and strategic partnerships to disrupt the traditional insurance industry.Key Responsibilities:Lead technology projects and...


  • Hong Kong, Central and Western District, Hong Kong SAR China FWD Life Insurance Corporation Full time

    About FWD GroupFWD Group is a leading pan-Asian life insurance business with a strong presence in 10 markets. Our mission is to make the insurance journey simpler, faster, and smoother for our customers. We achieve this through innovative propositions and easy-to-understand products, supported by digital technology.The JobDrive the growth of Regular Pay...


  • Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Company Full time

    About the RoleAs a Life Insurance Operations Specialist at Zurich Insurance Company, you will play a key role in implementing and enhancing life insurance solutions. Your primary responsibility will be to analyze business requirements and ensure timely delivery of projects.Key ResponsibilitiesAnalyze business requirements and develop project plans to meet...


  • Hong Kong, Central and Western District, Hong Kong SAR China FWD Life Insurance Corporation Full time

    About FWD GroupFWD Group is a pan-Asian life insurance business with more than 11 million customers across 10 markets, including some of the fastest-growing insurance markets in the world.The company is focused on making the insurance journey simpler, faster and smoother, with innovative propositions and easy-to-understand products, supported by digital...

  • Audit Team Lead

    1 day ago


    Hong Kong, Central and Western District, Hong Kong SAR China KPMG China Full time

    Job OverviewKPMG China's Financial Services group is a leading audit practice that has been rapidly expanding in China and Hong Kong SAR. This division incorporates Banking & Finance, Insurance, Securities, and Investment Management. As a challenging and highly competitive market, it offers considerable opportunities for growth, not only in China but...


  • Hong Kong, Central and Western District, Hong Kong SAR China FWD Life Insurance Corporation Full time

    About UsFWD Group is a leading pan-Asian life insurance business with over 13 million customers across 10 markets. Our mission is to change the way people feel about insurance by delivering innovative propositions, easy-to-understand products, and a simpler insurance experience.We are seeking a highly skilled Strategic Insurance Risk Manager to join our...


  • Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Company Full time

    About the RoleWe are seeking an experienced Strategic Partnership Manager to lead our insurance and financial services partnerships in Hong Kong. This is a unique opportunity to drive business growth and develop strong relationships with distribution partners.Key ResponsibilitiesManage the account management of distribution partners for Life Business in Hong...