Director of Life Insurance Solutions

1 day ago

Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Company Full time

**Overview**


Zurich Insurance Company seeks a seasoned professional to lead our Life New Business & Underwriting (NB & UW) Solutions team.


As Director of Life Insurance Solutions, you will be responsible for managing all changes related to Pre-issue areas on an end-to-end basis for different sales channels.



Key Responsibilities:



  • Lead the NB & UW Solutions team to implement all new Life product Day 1 and Day 2 implementations.
  • Closely work with different Life Operations functional teams, such as Customer Care team, Policy & Admin Service Team, for change implementation and system enhancement of Customer Portal, Scanning & Imaging Systems, etc.
  • Identify and leverage opportunities for continuous improvement of overall services and mitigation of risks by adopting Six Sigma methodologies.
  • Manage the project progress updates and statistic reports for management review.
  • Supervise and coach junior teammates to ensure the completion of projects and the growth of their talent.


Requirements:



  • 5+ years of relevant experience in Life Operations functions.
  • Experience in people management is preferable.
  • Sound project management skills with good knowledge of Six Sigma.
  • Familiar with Life Products and Life Operations.
  • Track record of delivery of sizable or regulatory projects.
  • Able to lead, drive changes and build effective relationship with stakeholders of all levels.
  • Proficiency in MS Offices, Visio, project management tools.
  • Good command of both written and spoken English and Chinese.


About Zurich


We like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?


We are an equal opportunity employer who knows that each employee is unique - that's what makes our team so great.


Hong Kong offers a competitive salary range of HKD 800,000 - HKD 1,200,000 per annum, depending on experience.

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