Customer Service Representative

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Sprout In Motion Limited Full time
About the Role

We are seeking a highly motivated and organized individual to join our team as a Customer Service Officer. In this role, you will be responsible for providing exceptional customer service to our clients, handling front desk duties, and supporting the overall administration of our clinics.

Key Responsibilities
  • Provide timely and effective communication to clients through various channels, including phone, email, and messaging apps.
  • Manage client appointments, including scheduling, intake form completion, and payment collection.
  • Perform front desk duties, such as greeting visitors, handling phone calls, and maintaining a clean and organized workspace.
  • Assist with clinic administration tasks, including facilities management, record-keeping, and office supply ordering.
Requirements
  • Holder of a High Diploma / Associate Degree or above; Bachelor's Degree highly preferred.
  • Good command of both written and spoken English & Chinese (Cantonese & Mandarin).
  • Excellent customer service attitude; presentable and confident in client-facing role.
  • Self-motivated, organized, and detail-oriented.
  • Proficient in MS Office, IOS, and Chinese & English typing.
  • 5 work days (Monday and Sunday off).
About Us

Sprout In Motion Limited is a multidisciplinary child development center based in Hong Kong. Our team of clinical psychologists, educational psychologists, mental health counselors, and other specialists have extensive experience in supporting students and schools in the Hong Kong and Greater Bay Area.



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