Online Retail Executive

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China SAU LEE Full time
About Sau Lee
Sau Lee is a pioneering fashion brand celebrated for its unique blend of Eastern heritage and modern style. Since its founding in 2014, the brand has gained international recognition for its captivating designs that celebrate femininity and cultural fusion.

We take pride in being featured in esteemed publications like Vogue, New York Times, and Harper's Bazaar, with our designs adorning the wardrobes of celebrities and influencers worldwide, including Jessica Alba, Winnie Harlow, and Joey King.

Ecommerce Role Summary
We are seeking an experienced eCommerce executive to manage our global online store, drive digital sales growth, and deliver exceptional customer experiences. A strong background in eCommerce and online retail operations is necessary for success in this role. The ideal candidate should be able to optimize product listings, ensure accurate product information, and drive promotional campaigns to enhance sales performance.

Responsibilities
This role encompasses managing the daily operations of our global online store, ensuring a seamless shopping experience, and optimizing digital sales performance. Key responsibilities include:

  • eCommerce Store Maintenance
    • Uploading and maintaining product listings, including images and descriptions.
    • Ensuring accurate and up-to-date product information across all sales platforms.
  • CUSTOMER SERVICE & SATISFACTION
    • Handling customer inquiries and resolving basic issues in a timely manner.
  • Promotional Campaigns & Reporting
    • Tracking key eCommerce metrics, including sales and conversion rates.


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