Proactive & Reactive AV Support Specialist

Job DescriptionThe Regional Support Services Manager will oversee the proactive and reactive AV support teams in the APAC region. This includes managing helpdesk operations, client escalations, and service delivery in line with industry best practices, KPIs, and SLAs.This role requires experience in the audio-visual (AV) industry, with a strong understanding...

About the RoleKinly's Global Services is seeking an experienced AV Operations Manager to oversee our proactive and reactive AV support teams in the APAC region.The successful candidate will be responsible for managing helpdesk operations, client escalations, and service delivery in line with industry best practices, KPIs, and SLAs. They will drive...

Bloomberg is the global leader in business and financial data, news and insights. Using the power of technology, we connect the world's decision makers to accurate information on the financial markets – and help them make faster, smarter decisions.We are seeking an experienced AV event technician to join Bloomberg's workplace operations events team in Hong...

AV Event and On-site Technical Support - Hong Kong Location: Hong Kong Business Area: Workplace Operations and Supply Chain Ref #: 10042228 Description & Requirements Bloomberg is the global leader in business and financial data, news and insights. Using the power of technology, we connect the world's decision makers to accurate information on the...

Role: Regional Support Services ManagerLocation: Hong KongSalary: CompetitiveROLE SUMMARYThe Regional Support Services Manager (RSSM) is responsible for overseeing Kinly's proactive and reactive AV support teams, which include Client Service Coordinators, Subject Matter Experts (SMEs), and Field Service Engineers in the APAC region. The role ensures the...

About the PositionWe are looking for a highly skilled Global AV Service Manager to join our team. The successful candidate will be responsible for managing our global AV service operations, including helpdesk operations, client escalations, and service delivery.Key ResponsibilitiesManage client escalations, ensuring timely resolution of AV/UC-related service...

Key ResponsibilitiesOversee and Optimise AV Service Delivery: Ensure smooth operation of helpdesk and field service teams.Implement Metrics and Dashboards: Track service activity, SLA adherence, and performance KPIs.Conduct Trend Analysis: Drive continuous service improvement.Ensure Collaboration: Between AV service teams, including Coordination, SME...

Company Overview: As a leader in the field of audio-visual and unified communications solutions, Kinly's Global Services has been designing, developing, integrating, and supporting complex audiovisual solutions for over 25 years. Our expertise has earned us a reputation as a globally trusted technology advisor to leading organisations worldwide.Salary: This...

Company Overview: Kinly's Global Services is a leading integrator of audio-visual and unified communications solutions, serving as a globally trusted technology advisor to leading organisations.Salary: Negotiable (dependent on experience), plus company benefits.Job Description:Role Summary: We are seeking an experienced Audio Visual Subject Matter Expert to...

About the Role:As an AV Systems Engineer at Kinly's Global Services, you will be responsible for providing technical support for various audio visual projects. Working closely with the project managers and clients, you will ensure that all requirements specified are accounted for.Duties and Responsibilities:Ensure equipment is correct for...

Bloomberg is the global leader in business and financial data, news and insights. Using the power of technology, we connect the world's decision makers to accurate information on the financial markets - and help them make faster, smarter decisions. Who we are: Through our services and applications, Workplace Operations & Supply Chain provide an employee...

About BloombergBloomberg is the global leader in business and financial data, news, and insights. Leveraging cutting-edge technology, we connect the world's decision-makers to accurate information on the financial markets – enabling them to make faster, smarter decisions.Job Description:We are seeking an experienced AV Event technician to join our...

About the JobWe're looking for an experienced Event Technology Manager - AV Services to join our team at Kinly's Global Services. In this role, you'll be responsible for delivering exceptional audio visual solutions to our clients.ResponsibilitiesAttend all pre-event planning meetings and be responsible for resource scheduling, crewing, technical briefing,...

We are seeking an experienced Event Management and AV Operations Leader to join our team at Kinly's Global Services. As a key member of our operations team, you will be responsible for delivering exceptional event management and audio visual services to our clients.Your primary focus will be on managing the logistical and technical aspects of events,...

About Kinly's Global ServicesWe are a globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement, and productivity to enable a world where people can work together, from everywhere.Job DescriptionWe are seeking a highly skilled Regional Support Services Lead to join our team. As a...

Job DescriptionWe are seeking an experienced Audio Visual Subject Matter Expert to join our Global Services team. The primary technical support contact for clients will manage their global estate information remotely and locally, ensuring maximum reliability, serviceability, and efficiency in all areas of support.Key Responsibilities:Provide in-depth...

ResponsibilitiesOffer top-tier IT support to senior executives, quickly resolving technical issues.Configure and upkeep workstations, mobile devices, and meeting room tech for flawless executive operations.Anticipate and fix IT problems to ensure uninterrupted service for users.Support audio-visual and conferencing systems for high-profile events.Protect...

ResponsibilitiesOffer top-tier IT support to senior executives, quickly resolving technical issues.Configure and upkeep workstations, mobile devices, and meeting room tech for flawless executive operations.Anticipate and fix IT problems to ensure uninterrupted service for users.Support audio-visual and conferencing systems for high-profile events.Protect...

Job OverviewPinpoint Asia, a leading specialist firm for technology recruitment, is seeking an experienced IT Support Executive to join our team. As a key member of our organization, you will play a crucial role in providing top-tier IT support to senior executives and ensuring the seamless operation of our clients' technical systems.About Pinpoint AsiaWe...

Job Summary: We are seeking a highly motivated IT Support Engineer to manage and support our organization's IT infrastructure, with a primary focus on Apple devices, Google Workspace, and Android platforms, along with a secondary focus on Windows device management. The ideal candidate will demonstrate strong technical expertise, excellent problem-solving...