Current jobs related to Technical Support Specialist - Hong Kong, Central and Western District - Bloomberg

  • Technical Support Specialist

    5 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China GL Technologies (Hong Kong) Limited Full time

    Job OverviewAt GL Tech, we are seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers, addressing their hardware and software needs.

  • Operations Support Specialist

    2 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China CL Technical Services Limited Full time

    Position Overview:We are seeking an Operations Support Specialist to join our team at CL Technical Services Limited. The successful candidate will be responsible for various administrative tasks, including data entry and filing, as well as performing ad hoc assignments as assigned by supervisors.Job Duties:Data entry and filingAd hoc assignments as assigned...

  • Technical Support Specialist

    1 week ago

    Hong Kong, Central and Western District, Hong Kong SAR China GL Technologies (Hong Kong) Limited Full time

    Job OverviewWe are seeking a skilled Technical Support Specialist to join our team at GL Technologies (Hong Kong) Limited. This role is perfect for individuals who enjoy providing exceptional customer service and troubleshooting technical issues.

  • Technical Support Specialist

    1 week ago

    Hong Kong, Central and Western District, Hong Kong SAR China Kinetix Systems Limited Full time

    Job SummaryKinetix Systems Limited is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing first-level technical support to end-users for hardware, software, network, and cloud-related issues.About the RoleThe successful candidate will have a strong...

  • IT Infrastructure Technical Specialist

    1 week ago

    Hong Kong, Central and Western District, Hong Kong SAR China CL Technical Services Limited Full time

    About CL Technical Services LimitedWe are a leading provider of private cloud platform support services, committed to delivering exceptional technical expertise to our clients.Key Responsibilities:Collaborate with server, network, and security engineers to deliver top-notch Tier 1 support services for our critical cloud infrastructure.Implement support...

  • Technical Support Specialist

    3 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China systemsGo Full time

    About the Role:We are seeking a highly skilled and customer-focused Technical Support Specialist to join our team as an On-Site Desktop Engineer. As part of this role, you will be responsible for providing exceptional technical support to end-users at our client's location.Key Responsibilities:Deliver timely and effective on-site technical support to ensure...

  • Automotive Technical Support Specialist

    1 week ago

    Hong Kong, Central and Western District, Hong Kong SAR China Inchcape plc Full time

    Company Overview:Inchcape plc is a leading global automotive distributor and retailer, committed to delivering exceptional customer experiences.Job Summary:We are seeking a highly skilled Automotive Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing expert technical assistance...

  • Technical Support Specialist

    1 week ago

    Hong Kong, Central and Western District, Hong Kong SAR China Farben Full time

    At Farben, we are seeking a skilled Technical Support Engineer to join our team. As a key member of our customer service department, you will be responsible for providing exceptional support to our corporate customers.ResponsibilitiesWe are looking for someone who can effectively communicate with large corporate customers throughout the product life cycle,...

  • Technical Support Professional

    2 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China GL Technologies (Hong Kong) Limited Full time

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at GL Technologies (Hong Kong) Limited. As a key member of our technical support department, you will be responsible for providing exceptional customer service and resolving technical issues related to hardware and software.

  • Technical Support Specialist

    7 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China 7Cento HK Full time

    We are seeking an experienced IT professional to join our team in the Philippines. As a Technical Support Specialist, you will be responsible for providing remote support for our IT infrastructure and Asian customers. Your key responsibilities will include installing, configuring, and maintaining workstation, server, and network devices, as well as providing...

  • Technical Support Expert

    1 week ago

    Hong Kong, Central and Western District, Hong Kong SAR China GL Technologies (Hong Kong) Limited Full time

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at GL Tech. As a key member of our Information Technology department, you will provide day-to-day technical support to end-users, addressing hardware and software needs.

  • Technical API Support Specialist

    7 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Hyphen Connect Full time

    We are seeking a seasoned Technical API Support Specialist to join our team at Hyphen Connect. This role will play a crucial part in ensuring seamless API integration and technical support for our clients.Key Responsibilities:Provide top-notch API integration and technical support to customers, helping them smoothly integrate and use the API interface...

  • Technical Support Director

    2 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Automated Systems (H.K.) Limited Full time

    ResponsibilitiesAs a Technical Support Director, you will be responsible for managing a team of technical support specialists who provide assistance to end-users. Your key responsibilities will include:Team Supervision: Supervise and mentor team members to ensure they have the necessary skills to resolve complex technical issues.Problem-Solving: Analyze and...

  • Automotive Technical Specialist

    5 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Inchcape plc Full time

    At Inchcape plc, we are seeking an experienced Automotive Technical Specialist to join our team.Job Description:We are looking for a highly skilled and knowledgeable individual to provide technical support to our dealerships and customers.The successful candidate will be responsible for communicating with Original Equipment Manufacturers (OEMs) regarding...

  • Technical Support Specialist

    1 week ago

    Hong Kong, Central and Western District, Hong Kong SAR China Interactive Brokers Group, Inc. Full time

    Job Title: Technical Support SpecialistWe are seeking a highly motivated and analytical individual to join our dynamic team, helping shape one of the world's strongest trading and brokerage brands.About UsOur company is a global financial services leader headquartered in Greenwich, CT, USA, with offices in over 15 countries.We have been at the forefront of...

  • Technical Support Solutions Specialist

    1 week ago

    Hong Kong, Central and Western District, Hong Kong SAR China Farben Full time

    We are seeking a skilled professional to provide exceptional customer service and technical support to our corporate clients.Key ResponsibilitiesAct as the primary point of contact for customers, responding to inquiries and resolving issues in a timely and effective manner.Elevate complex matters to senior team members, analyze root causes and provide...

  • Technical Support Associate

    2 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China GL Technologies (Hong Kong) Limited Full time

    We are seeking a highly skilled Technical Support Specialist to join our team at GL Technologies (Hong Kong) Limited. This role is ideal for an individual with excellent communication and problem-solving skills, who can provide top-notch support to end-users.Job Responsibilities:Provide day-to-day technical support to end-users, addressing hardware and...

  • Senior Technical Support Officer

    5 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Inchcape plc Full time

    Inchcape plc is a leading company in the automotive industry, and we are committed to excellence in every aspect of our business.Job Summary:We are seeking a highly motivated and experienced Technical Support Officer to join our team.The successful candidate will be responsible for providing technical support to our dealerships and customers, ensuring that...

  • IT Executive Technical Support Specialist

    1 week ago

    Hong Kong, Central and Western District, Hong Kong SAR China Pinpoint Asia Full time

    Company OverviewPINPOINT ASIA is a leading technology recruitment agency, specializing in placing top IT talent into innovative companies. We strive to deliver exceptional recruitment services that meet our clients' needs.About the RoleWe are seeking an IT Support Specialist to join our team and provide high-level technical support to senior executives...

  • Technical Support Specialist

    2 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Reap Full time

    Job OverviewWe are seeking a highly motivated IT support professional to manage and support our organization's IT infrastructure, with a primary focus on Apple devices, Google Workspace, and Android platforms.Main Responsibilities:Technical Support: Provide remote and on-site technical support to employees, focusing on macOS devices, Windows devices, and...

Technical Support Specialist

3 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Bloomberg Full time
Bloomberg is the global leader in business and financial data, news and insights. Using the power of technology, we connect the world's decision makers to accurate information on the financial markets - and help them make faster, smarter decisions.

Who we are:

Through our services and applications, Workplace Operations & Supply Chain provide an employee experience that drives innovation, collaboration, productivity, and transparency. Our Global Employee Operations Team is central to this effort by providing platinum support to 21,000 employees and more than 500,000 annual visitors in more than 170 state-of-the-art offices around the world. We are a close-knit, hardworking team that relies upon a complex set of proprietary and third-party systems to deliver the services we provide. Those systems are the key to understanding where we are doing our jobs well and where we can develop.

Bloomberg's Audio-Visual team touches every business unit and every service offering within the organization. It's the primary resource utilized to facilitate real-time face-to-face communication and enables remote location collaboration. Audio Visual is utilized everywhere and will need to be accessible anywhere to ensure smooth outcomes in your day-to-day. We also deliver outstanding service during onsite events on a local and global scale. Our service offerings fall into five distinct categories: AV Event execution, Event Technology, UC Collaboration, AV Infrastructure and Onsite Technical Support.

What's the role:

We are seeking an experienced AV Event technician to join Bloomberg's workplace operations events team in our Hong Kong office. This role is a combination of technical event execution, AV infrastructure maintenance and technical escalation support. You'll be primarily tasked with planning and executing AV events within Bloomberg's offices. This includes both setting up higher profile events in our MPRs and auditorium event spaces as well as providing support in the training rooms. When not executing events, you'll be responsible for the day-to-day maintenance of our conference rooms, AV event spaces, trainings rooms, digital signage and high-level tech support needs. This can include assisting our help desk and on-site support teams with high ticket volumes. A top candidate will have extensive experience operating AV equipment during live events, maintaining AV infrastructure and providing best of class customer service to our internal and external stakeholders. We are a company that rewards those who aren't afraid to work outside of their comfort zone and are enthusiastic when asked to collaborate and assist other departments.

We'll trust you to:
  • Provide best in class customer service
  • Have solid experience as a Live event technician, working closely with other team members across APAC and backup each other
  • Be comfortable working on high profile events including vision/audio Mixing, camera framing, lighting, floor managing, racking cameras, and a good solid understanding of sophisticated AV events systems
  • Have a broad understanding of all aspects of corporate AV needs
  • Be confident working independently, in fast-paced dynamic environment involving live events, IPTV, video conferencing platforms (Zoom, Webex, MS Teams, etc.), training room management and general AV infrastructure support
  • Abilities to trouble-shoot sophisticated audio, video, network switching and control systems problems
  • Meeting with stakeholders to discuss audio, lighting, and video/content requirements
  • Manage vendor activities and maintain both new and existing vendor relationships to ensure that vendors fulfil their contractual obligations


You'll need to have:
  • Demonstrated experience completing technical installation of AV technology, including equipment rack fabrication, site preparation, termination and calibration of audio and video equipment, and implementation of Crestron systems.
  • Experience within Event Management: working with event's team to ensure each and every event is produced effectively - Experience in setup, test, calibrate and commission equipment and devices as required to build a fully functional AV system in a corporate environment.
  • A steadfast demeanor towards customer service
  • A highly motivated, self-driven, proven analytical and problem-solving abilities
  • Flexibility and enthusiasm when assisting our service desk and support teams with trouble tickets
  • Ability to demonstrate outstanding technical/troubleshooting skills
  • Experience working with high profile guests and c-suite executives
  • Knowledge of Digital Signage, video processors, Crestron systems and corporate AV equipment.
  • Solid experience of video conferencing platforms such as Zoom, Webex and MS Teams.
  • Ability to operate successfully in a global landscape and have the dedication to move towards standardization and continuous improvement of processes
  • Ability to work effectively in a fast-paced, innovative environment demonstrating high energy, a sense of urgency and decisiveness
  • Flexibility in work hours, dictated by event schedule and business needs
  • Fluency in both written and spoken English.

We'd love to see:
  • Audio DSP, video processing, control system platform certifications (i.e., Biamp, Q-Sys, Extron, Christie, Crestron, AVIXA)
  • Network security and vulnerability standard methodologies
  • Complete solid understanding of today's AV technology
  • Ability to respond to changes in a short time frame
  • Valuing being a part of a best-in-class service team
  • Examples of completed projects and provide positive references
  • Ability to operate successfully in a global landscape and have the dedication to move towards standardization and continuous improvement of processes
  • Ability to work effectively in a fast-paced, innovative environment demonstrating high energy, a sense of urgency and decisiveness


If this sounds like you:
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional/

Why Bloomberg?
We're individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We're interested in what makes you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:
Hong Kong | www.bloomberg.com/hongkong