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Technical Support Director

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Automated Systems (H.K.) Limited Full time
Responsibilities
As a Technical Support Director, you will be responsible for managing a team of technical support specialists who provide assistance to end-users. Your key responsibilities will include:
  • Team Supervision: Supervise and mentor team members to ensure they have the necessary skills to resolve complex technical issues.
  • Problem-Solving: Analyze and resolve technical problems in a timely and efficient manner.
  • Customer Service: Provide exceptional customer service to end-users, responding promptly to their inquiries and resolving issues in a professional and courteous manner.