Technical support engineer

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China Hiredly X Full time

This job is a Technical Support Engineer in Hong Kong. You might like this job because you troubleshoot software and hardware issues, work on network operations, and collaborate with internal teams to solve technical problems efficiently. Responsibilities Maintain, diagnose and troubleshoot software and hardware problems. Perform daily operations of network and technical support. Collaborate with internal teams to escalate and resolve complex technical problems. Maintain, diagnose and troubleshoot network device problems. Manage the status of resolution for all support cases, ensuring issues are resolved accurately and in a timely manner. Deploy, configure and troubleshoot Windows and Linux server operating systems. Undertake any other duties and responsibilities as instructed by the Direct Superior / HOD. Job Requirements Willing to travel and permanently work in Hong Kong Data Center. Able and willing to work rotational shifts (24/7 Operation Hours). Candidate must possess at least a Bachelor's Degree/Professional Degree in Information Technology or equivalent. Familiar with IT Components. Ability to troubleshoot and resolve technical issues with minimum supervision. Proficient in written and spoken Mandarin is required. Ability to work independently and be a team player. A highly motivated and innovative team player. Proven work experience in a data center is preferred – at least 1-2 years of experience.#J-18808-Ljbffr



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