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Customer Service Manager

1 week ago


Hong Kong Island, Hong Kong SAR China Farben Full time

We are looking for a seasoned Banking Technical Advisor to join our team at Farben. As a Banking Technical Advisor, you will be responsible for providing expert technical guidance and support to our clients in the banking industry.

About Us

At Farben, we strive to deliver exceptional customer experiences through innovative financial solutions and top-notch technical support. Our team is dedicated to building long-term relationships with our clients and partners.

Key Responsibilities
  1. The ideal candidate will be responsible for providing technical expertise to clients on banking-related products and services, including introducing new technologies and financial solutions.
  2. You will need to analyze complex technical issues and develop targeted solutions to resolve client problems.
  3. Regular communication with clients to understand their needs and preferences is crucial.
  4. Staying up-to-date with industry trends, regulations, and best practices is essential for success in this role.
Requirements
  • A minimum of 5 years of experience in banking customer service or a related field is required.
  • Strong technical knowledge of banking and finance products and services is essential.
  • Excellent communication and interpersonal skills are necessary for success in this role.
  • Ability to work independently and as part of a team is also required.
What We Offer

Farben offers a dynamic and supportive work environment, competitive salary, and opportunities for professional growth and development.