APAC Securities Services Relationship Manager

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Citi Full time
Job Overview
Citi is a leading global financial services company, and we are seeking a highly skilled APAC Securities Services Relationship Manager to join our team. This role will be responsible for delivering exceptional client satisfaction and driving business growth through proactive management of service and operational issues impacting target clients.

Key Responsibilities
- Develop and execute comprehensive plans to deliver high-quality service and achieve excellent client satisfaction levels
- Collaborate with internal partners to identify and address service/operational issues and deliver solutions that add value to clients
- Perform regular service reviews and develop action plans to address issues and deliver solutions
- Coordinate internal resources to ensure seamless delivery of services
- Work closely with control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance to ensure appropriate governance and control infrastructure

Required Skills and Qualifications
- 1-3 years of relevant experience in the financial industry
- Proven analytical and organizational skills
- HKMA Type 1 license (requirement for position)

Benefits
- Competitive salary: $120,000 - $180,000 per year
- Comprehensive benefits package including health insurance, retirement plan, and paid time off
- Opportunities for career growth and professional development

Education
- Bachelor's degree or equivalent experience
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