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Insurance Case Manager

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

Unlock Your Potential with HSBC

Are you looking for a career that will help you stand out in the insurance industry? Join HSBC and take the first step towards a fulfilling and challenging role as a Case Manager.

Key Responsibilities

  • Deliver exceptional case management services to new applications, ensuring compliance with underwriting, regulatory, and Group requirements.
  • Process cases accurately, effectively, and in a timely manner, maintaining high-quality documentation.
  • Collaborate with stakeholders to achieve sales targets and provide timely updates on case information.
  • Handle customer inquiries and resolve complex cases independently.
  • Support ad-hoc tasks, projects, and cross-channel duties as assigned by the Team Leader.

Requirements

  • University Degree
  • Relevant case management and/or new business operation experience
  • LOMA qualifications or in progress of taking any LOMA courses
  • Positive and mature attitude, with ability to meet tight deadlines in a fast-paced environment
  • Fluent in both written and spoken English and Cantonese (Mandarin is a plus)

About HSBC Life

HSBC Life is a world-class institution providing a wide range of life insurance products and services to clients in the Asia-Pacific region. As a Case Manager, you will be part of a dynamic and innovative team, empowered to build skills and explore new experiences.

Why Join HSBC?

HSBC offers a world of opportunities to develop your career in a high-profile growing business segment. Our employees enjoy a dynamic and innovative workplace, and we empower our team to realize their full potential.