Insurance Underwriting Manager
1 month ago
At Prudential, our purpose is to partner with every life and protect every future. We foster a culture of diversity and inclusion for our people, customers, and partners. Our goal is to create an environment where our employees can excel in their careers.
Job SummaryThe Senior Manager, Life Underwriting will lead the team in delivering fair and consistent underwriting decisions based on PHKL's Underwriting philosophy. The role requires strong leadership skills to drive results while maintaining a client-centric approach.
Main Responsibilities- To lead underwriting teams in handling assessments and providing exceptional service to sales channels.
- To monitor team performance and ensure SLAs are met with high quality and smoothness in the end-to-end underwriting journey.
- To conduct risk assessments on cases underwritten according to individual authority.
- To review suggested cases from junior underwriters and provide coaching for staff development.
- To contribute to the team's growth as a Centre of Competence in risk selection, providing training and guidance to new members.
- To take on projects and collaborate with various parties to streamline and enhance current underwriting processes and guidelines.
- To sustain a Culture of Compliance supporting thorough Client Due Diligence processes including clear case documentation.
- To manage relationships with sales channels to ensure all client relationships are fostered and expectations are met.
- A minimum of 10 years of experience in life insurance underwriting, with 5 years in a supervisory role.
- Professional qualification in Life Insurance, including FLMI (Fellow, Life Management Institute).
- Experience in product development, project management, business administration, and client relationship management.
- Excellent communication and negotiation skills.
- University degree in any discipline.
- Good command of English, Cantonese, and Putonghua.
- Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Chinese word processing.
Salary: $120,000 - $180,000 per annum, depending on qualifications and experience. Benefits include comprehensive health insurance, retirement plan, and opportunities for professional growth and development.
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