MPF Administration Officer

2 weeks ago


Hong Kong Island, Hong Kong SAR China HSBC Full time

HSBC's Digital Business Services team is responsible for providing essential operational and technical support to our global businesses. As an Operations Specialist, you will play a critical role in ensuring the smooth delivery of our services.

The successful candidate will be responsible for delivering quality operational performance and ensuring full compliance with related group policy and MPF ordinance and regulations. This includes delivering tasks and projects assigned to meet quality and deadline requirements, monitoring and undertaking quality checking and related activities on administrative services.

Responsibilities:

  1. Deliver tasks and projects assigned to meet quality and deadline requirements.
  2. Monitor and undertake quality checking and related activities on administrative services.
  3. Conduct and support due diligence, internal review and related activities to facilitate monitoring of admin services.
  4. Support initiatives to enhance customer experience via streamlining and digital journey improvements.
  5. Ensure daily processing adheres to regulatory timelines and agreed service turnaround times.

We offer a dynamic and supportive work environment, opportunities for career growth and development, and a competitive compensation package.



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