Officer, MPF Administration

1 week ago


Hong Kong Island, Hong Kong SAR China HSBC Full time

Some careers open more doors than others.

If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high calibre professional to join our team as an Officer, MPF Administration (12 months fixed term contract).

Principal Responsibilities

  1. Delivers a quality operational performance and fully comply with the related group policy and MPF ordinance and regulations.
  2. Deliver tasks and projects assigned to meet quality and deadline.
  3. Monitor and undertake quality checking and related activities on administrative service including those provided by other team.
  4. Conduct and support due diligence, internal review and related activities to facilitate the monitoring of admin service.
  5. Support initiatives to enhance customer experience via streamlining and digital journey.
  6. Ensure daily processing are complied with regulatory timeline and agreed service turnaround time.
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