Senior Officer, MPF Administration

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

Some careers shine brighter than others.

If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high calibre professional to join our team as a Senior Officer, MPF Administration (12 months Fixed Term Contract).

Principal Responsibilities

  • Delivers a quality operational performance and fully comply with the related group policy and MPF ordinance and regulations.
  • Deliver tasks and projects assigned to meet quality and deadline.
  • Monitor and undertake quality checking and related activities on administrative service including those provided by another team.
  • Conduct and support due diligence, internal review and related activities to facilitate the monitoring of admin service.
  • Support initiatives to enhance customer experience via streamlining and digital journey.
  • Ensure daily processing are complied with regulatory timeline and agreed service turnaround time.
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