Ecommerce Manager

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China GL Technologies (Hong Kong) Limited Full time
Job Description

We are seeking an Ecommerce Manager to join our team at GL Technologies (Hong Kong) Limited. This is an exciting opportunity for a motivated and experienced professional to take on a key role in driving the success of our online sales and marketing efforts.

Responsibilities:
  • Oversee and manage multiple e-commerce platforms, ensuring seamless integration and optimal performance.
  • Support sales operations, including order processing, delivery coordination, inventory management, and sales forecasting.
  • Handle online pre-sales and post-sales customer service, addressing product inquiries, complaints, replacements, and refunds.
  • Assist in planning and executing online sales and marketing strategies to drive growth and engagement.
  • Review and analyze reports generated by e-commerce platforms to identify trends, opportunities, or issues.
  • Monitor supply chain data to detect potential issues such as stockouts or delayed deliveries and provide alerts with corrective actions as needed.

Qualifications:

  • A university degree with a minimum of 2 years of experience in e-commerce or a related field.
  • Foundational knowledge of e-commerce systems; prior experience is an advantage. Proficiency in Microsoft Office, particularly Excel.
  • Strong organizational and analytical skills with attention to detail.
  • Ability to manage multiple projects effectively and meet deadlines with good time management skills.
  • Experience in managing different e-commerce marketplaces is an added advantage.
  • Excellent written and spoken communication skills in English.

Benefits:

  • This is an entry-level position with opportunities for growth and development.
  • The ideal candidate will be passionate about e-commerce and have a strong understanding of digital marketing principles.
  • As a member of our team, you will have the opportunity to work on a wide range of projects and develop your skills in a dynamic and fast-paced environment.

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