Ecommerce Manager
4 days ago
We are seeking an Ecommerce Manager to join our team at GL Technologies (Hong Kong) Limited. This is an exciting opportunity for a motivated and experienced professional to take on a key role in driving the success of our online sales and marketing efforts.
Responsibilities:- Oversee and manage multiple e-commerce platforms, ensuring seamless integration and optimal performance.
- Support sales operations, including order processing, delivery coordination, inventory management, and sales forecasting.
- Handle online pre-sales and post-sales customer service, addressing product inquiries, complaints, replacements, and refunds.
- Assist in planning and executing online sales and marketing strategies to drive growth and engagement.
- Review and analyze reports generated by e-commerce platforms to identify trends, opportunities, or issues.
- Monitor supply chain data to detect potential issues such as stockouts or delayed deliveries and provide alerts with corrective actions as needed.
Qualifications:
- A university degree with a minimum of 2 years of experience in e-commerce or a related field.
- Foundational knowledge of e-commerce systems; prior experience is an advantage. Proficiency in Microsoft Office, particularly Excel.
- Strong organizational and analytical skills with attention to detail.
- Ability to manage multiple projects effectively and meet deadlines with good time management skills.
- Experience in managing different e-commerce marketplaces is an added advantage.
- Excellent written and spoken communication skills in English.
Benefits:
- This is an entry-level position with opportunities for growth and development.
- The ideal candidate will be passionate about e-commerce and have a strong understanding of digital marketing principles.
- As a member of our team, you will have the opportunity to work on a wide range of projects and develop your skills in a dynamic and fast-paced environment.
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