IT Support Specialist

8 hours ago


Hong Kong, Central and Western District, Hong Kong SAR China E.C Technology Ltd. Full time

At E.C Technology Ltd., we are seeking a highly skilled IT Support Specialist to join our team. This role is responsible for providing technical support and troubleshooting as Level 1 support for customers in Hong Kong.

About the Role:
  • The successful candidate will be responsible for handling and managing various projects in the IT support area, with a strong advantage if they have experience in Microsoft Office 365.

The ideal candidate will have a High Diploma holder in Computer Studies, Information Services, or related disciplines, and a minimum of 1-2 years of relevant experience in a technical support role, preferably in large corporate industries or multinational companies.

Key Responsibilities:
  1. Implement projects, perform testing, install and configure equipment, contain and execute changes, prepare documentation, and provide maintenance support for customers' infrastructure and systems.
  2. Provide technical support and troubleshooting as Level 1 support for customers in Hong Kong.

The successful candidate will have good understanding of network, Microsoft technologies, and cloud server environments, as well as experience in writing IT documentation. Strong communication and interpersonal skills, with foreign vendor liaison experience, are also essential.

What We Offer:

We offer a competitive compensation package and opportunities for growth and professional development. The opportunity to work in a dynamic and challenging environment will allow you to develop your skills and advance your career.



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