Client Engagement Specialist

7 days ago

Hong Kong, Central and Western District, Hong Kong SAR China ScentAir Full time

About ScentAir

ScentAir is a leader in scent marketing, providing innovative scent delivery solutions that create memorable experiences for customers worldwide. Our technology is utilized across various sectors, including hospitality, healthcare, real estate, and retail, allowing businesses to enhance their brand image through the power of scent.

Key Responsibilities

  • Generate new business opportunities and manage existing client relationships in Malaysia.
  • Conduct thorough research to identify potential clients and engage them through effective outreach strategies, including cold calls and emails.
  • Articulate the benefits of scent marketing and air purification to prospective clients.
  • Work closely with the Senior Sales Director and Business Development Manager to explore new market opportunities.
  • Coordinate meetings and discussions between potential clients and the Business Development Manager.
  • Provide regular sales updates and insights to the Senior Sales Director and Business Development Manager.
  • Stay informed about trends in customer experience across various industries.
  • Engage in continuous learning about industry developments and new product offerings.
  • Collaborate with team members on innovative prospecting initiatives.
  • Participate in ongoing professional sales training and development.
  • Maintain accurate records of sales activities and client interactions.
  • Attend training sessions to enhance product knowledge and fragrance expertise.
  • Demonstrate a competitive spirit while fostering a collaborative team environment.
  • Adapt to changes while maintaining organization and a positive attitude.
  • Achieve and exceed sales targets consistently through proven sales techniques.

Qualifications

  • Bachelor's degree in Marketing or Sales.
  • A minimum of 2 years of experience in a sales or call center environment, preferably in B2B sales.
  • Proven success in consultative selling and lead generation.
  • A motivated individual with a strong desire to achieve sales goals.
  • Excellent communication skills with the ability to build rapport with clients.
  • Strong presentation skills and persuasive abilities.
  • Ability to work independently and take initiative.
  • Disciplined in planning daily activities and setting achievable goals.
  • Strong problem-solving skills to address client inquiries and objections.
  • Self-starter who thrives in both independent and team settings.
  • Proficient in CRM tools and LinkedIn Sales Navigator.
  • Skilled in MS Office applications (Word, Excel, PowerPoint) and Teams.
  • Fluent in English and proficient in Malay, Chinese (Mandarin and/or Cantonese), and/or other Southeast Asian languages.

We look forward to receiving your application.

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