Community Engagement Specialist

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Snaphunt Full time

About the Role

We are seeking a highly skilled Community Engagement Specialist to join our team at Snaphunt. As a Community Engagement Specialist, you will be responsible for building and expanding a vibrant community of users through various channels, including our platform, social media, and in-person events.

Key Responsibilities

  • Develop and implement community-building programs to engage and grow our user base.
  • Lead community-building efforts from scratch and set both quantitative and qualitative goals to measure success.
  • Develop strong partnerships with stakeholders and foster an inclusive and engaging environment.
  • Design and implement education systems for users to enhance their experience.
  • Manage official social media accounts and engage with users.
  • Lead focus groups to gather user insights and understand their needs.
  • Manage a team to support community-building efforts.

Requirements

  • At least 3 years of experience in community management for communication services or online games.
  • At least 1 year of experience managing a team of 3 or more members.
  • Deep understanding of user culture and passion for our platform and its community.
  • Business-level English proficiency.
  • Strong project management experience and proven ability to build relationships with internal and external stakeholders.
  • Experience using Discord, Notion, GSuite, Microsoft Office, Slack, and Zoom.
  • Passion for the Japanese entertainment industry, such as anime, manga, gaming, and VTubing.

About Snaphunt

Snaphunt is a technology company that aims to unlock humanity's potential through new technology. We are committed to creating a sustainable platform for content creators globally.



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