Bottega Veneta Client Engagement Manager

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China Bottega Veneta Hong Kong Full time
Job Title: Client Engagement Manager

We are seeking a highly skilled Client Engagement Manager to join our dynamic team in Hong Kong. As a key member of our team, you will be responsible for creating and developing full-spectrum client engagement activities to ensure smooth implementation with measurable KPIs.

Key Responsibilities:
  • Develop and execute client communication strategies to improve client recruitment, engagement, retention, and reactivation.
  • Collaborate with HQ to create personalized communication based on customer lifecycle, product launch, and local festivities.
  • Propose and implement new client strategies to drive business performance.
  • Maximize engagement opportunities with personalized treatment and gifting to create a memorable experience.
  • Strategic partnership with shopping malls for client acquisition.
Requirements:
  • University graduate in Business, Management, Marketing, PR, or related disciplines.
  • Minimum 6 years of client engagement experience from luxury industry.
  • Strong analytical skills and experience in using analytical software.
  • Good command of written and spoken Cantonese, English, and Mandarin.
  • Good interpersonal and communication skills.
Why Work with Us?

Bottega Veneta Hong Kong offers a stimulating and fulfilling workplace environment that fosters leadership skills and helps every employee reach their full potential. We are committed to building a diverse workforce and welcome applications from all qualified candidates, regardless of their background.



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