Personal Lines Product Specialist

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Prudential Hong Kong Limited Full time
Job Description

The successful candidate will be responsible for delivering exceptional customer service and contributing to the growth of our General Insurance Personal Lines products. The role requires a strong understanding of general insurance products and excellent communication skills to handle customer and agent inquiries.

About Us

Prudential Hong Kong Limited is an equal opportunities employer committed to diversity and inclusion. We provide a platform for our people to excel and make an impact to the business. Our purpose is to be partners for every life and protectors for every future.

Responsibilities

  • Deliver high-quality customer service through various channels.
  • Contribute to sales by effectively underwriting renewals and handling new quotations.
  • Build long-term trust with customers through professional complaint case handling.

Requirements

  • Degree holder or professional insurance qualification is preferred.
  • 4-5 years of working experience, preferably in the general insurance industry.
  • Experience in customer services, call centers, or underwriting is an asset.
  • Knowledge of general insurance products is essential.
  • Good communication and interpersonal skills are required.
  • Proficiency in MS applications is necessary.

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