Senior Personal Loan Sales Specialist
2 days ago
Job Summary:
The Personal Loan Service Specialist plays a pivotal role in assisting walk-in customers and promoting personal loan products to fulfill their financial needs.
Key Responsibilities:
- Clean Lending Acquisition Efforts: Operate from the Personal Loan Service Corner to engage with customers and generate sales opportunities.
- Sales Targets: Achieve and surpass assigned targets for personal loans, driving business growth and revenue.
- Initiative and Proactivity: Take the initiative to generate sales through counter referrals, promotional events, and outreach marketing activities, ensuring consistent results.
- Customer Satisfaction: Follow up on loan approvals and disbursements to guarantee customer satisfaction, fostering long-term relationships.
- Compliance: Comply with established procedures and guidelines at all times, maintaining high standards of professionalism.
Qualifications:
- Education and Experience: A university degree with a minimum of 1 year of experience in retail banking, or a secondary education combined with 3 years of relevant experience in clean lending products.
- Personal Qualities: Self-driven, motivated, and possess a positive outlook, with the ability to work independently and adapt to changing circumstances.
- Languages: Strong interpersonal and communication skills in Cantonese and English; Mandarin proficiency is a valuable asset.
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