Technology Service Delivery Expert

2 days ago


Hong Kong Island, Hong Kong SAR China Hong Kong Genome Institute Full time
Job Requirements

To be successful in this role, you should have a strong understanding of IT concepts, excellent problem-solving skills, and the ability to work well under pressure.

You should also possess a diploma or above in Computer Science, Information Technology, or a related field, and at least 2 years of experience in IT support.

Key Responsibilities:

  • Provide technical assistance to internal users via phone, email, or in-person
  • Troubleshoot and resolve hardware, software, and network-related issues
  • Support Windows desktops, Microsoft Office, business applications, and peripheral devices
  • Manage user accounts, permissions, and access controls
  • Maintain IT equipment, servers, and basic network connectivity

Preferred Qualifications:

  • CCNA certification

What We Offer:

Our company offers a competitive salary package, opportunities for career growth and development, and a dynamic working environment.



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