Technology Service Delivery Expert
2 days ago
To be successful in this role, you should have a strong understanding of IT concepts, excellent problem-solving skills, and the ability to work well under pressure.
You should also possess a diploma or above in Computer Science, Information Technology, or a related field, and at least 2 years of experience in IT support.
Key Responsibilities:
- Provide technical assistance to internal users via phone, email, or in-person
- Troubleshoot and resolve hardware, software, and network-related issues
- Support Windows desktops, Microsoft Office, business applications, and peripheral devices
- Manage user accounts, permissions, and access controls
- Maintain IT equipment, servers, and basic network connectivity
Preferred Qualifications:
- CCNA certification
What We Offer:
Our company offers a competitive salary package, opportunities for career growth and development, and a dynamic working environment.
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