IT Service Delivery Expert
3 days ago
Company Overview
Swing Consulting Ltd.We are a leading consulting firm specializing in IT services, focusing on delivering exceptional results for our clients.
Job Summary:
As a Deskside Support Engineer, you will play a crucial role in providing technical support to end-users, ensuring their issues are resolved efficiently and effectively.
Key Responsibilities:
Key AccountabilitiesProvide expert technical support to end-users, addressing their queries and resolving their issues.
Troubleshoot complex technical problems related to hardware and software.
Work collaboratively with IT managers to manage projects and IT services.
Requirements:
Minimum QualificationsCandidates must have at least one year of relevant support experience.
A strong technical foundation in PC desktop aspects is essential.
Excellent communication skills, including spoken and written fluency in English and Chinese.
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