IT Service Delivery Expert

3 days ago


Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full time

Company Overview

Swing Consulting Ltd.

We are a leading consulting firm specializing in IT services, focusing on delivering exceptional results for our clients.

Job Summary:

  • As a Deskside Support Engineer, you will play a crucial role in providing technical support to end-users, ensuring their issues are resolved efficiently and effectively.

Key Responsibilities:

Key Accountabilities
  • Provide expert technical support to end-users, addressing their queries and resolving their issues.

  • Troubleshoot complex technical problems related to hardware and software.

  • Work collaboratively with IT managers to manage projects and IT services.

Requirements:

Minimum Qualifications
  • Candidates must have at least one year of relevant support experience.

  • A strong technical foundation in PC desktop aspects is essential.

  • Excellent communication skills, including spoken and written fluency in English and Chinese.



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